Photo by Victoria Heath on Unsplash My 21-year-old daughter slammed her door in frustration. Turns out she had not heard back from her 101st job application for over five weeks. “Why don’t you go to their office and ask to be interviewed” I asked her. “I’ve tried that a few times and was told to go home and […]
Photo by v2osk on Unsplash Sounds hard to believe doesn’t it? Well, you can test it in a moment. As you know, everything we create, do, don’t do, achieve or don’t achieve first begins as a thought. The quality of our thinking determines the quality of our actions and influences our outcomes. What we pay attention to with […]
Photo by Nathan Dumlao on Unsplash Marc slammed shut the door to his office. He was fuming. Phil, one of his senior team members, had just made a mess of an easy task he’d done many times before without a problem. When Marc pulled him up on it, Phil’s response made him even more angry. “Marc, we’re all […]
Photo by jesse orrico on Unsplash Gary owns an engineering service, with sixty-five employees. He struggled to minimise re-work, overdue project delivery and costs. As an introvert he also struggled to confront and work with the people involved, preferring to work out the issues himself. Gary was very stressed, preventing him from thinking clearly. His wife recommended an […]
Photo by Will Suddreth on Unsplash Case 1 Max is the CEO of a mid-size engineering company. He’d just attended a conference of engineers examining the future of fabrication. He was brimming with ideas. Calling a meeting of his direct reports on his return, he required them to come up with a plan to reduce costs by 20%, […]
Published first on July 5, 2019 on LinkedIn Pulse Imagine this: Andrew and Grace began their business eight years ago, after Andrew was laid off from his previous long-term employer. A&G Fabrications has 60 staff, leases a large modern building in the marine industrial park, providing custom fabrication services to their regional marine sector. Andrew’s son […]
Owner 1 Maureen, business owner, locked herself in her office. She was shaking with anger. Gary, her best salesperson, in front of her team, had just demanded a raise, saying if he wasn’t there the business would fail. Gary wasn’t correct, but it was what he believed. Maureen is a good person, her people love […]
All of us in business as owners or managing partners are ultimately seeking sustainable growth and profitability, aren’t we? So, our key performance indicators (KPI) or key results areas (KRA) are chosen to drive growth and profit, aren’t they? Those KPI and KRA subsequently become the list of goals we seek to achieve. I assert […]
The marketer who said “Everyone is my ideal client” is an arrogant fool. We, who have product or service to sell, in today’s attention-challenged world, can realistically only capture the attention of the few who really matter. Those who matter aren’t the lazy ‘likes’ - “There you go, I’ve liked it. Now I’m moving on.” […]
Adam is his firm’s top rainmaker. He brings in more business than the other three salespeople together. When Sheryl joined the team as the fifth member, she went on calls with Adam as part of her induction. During two weeks with Adam, Sheryl was at first confused, then appreciative. She had seen Adam decline four […]
