I respectfully fired most of my clients. It’s not their fault, it’s me – I’ve changed. I’ve changed my business model after 20 years. I’m transitioning to online and reaching into new territory. I’m still learning, gone down two wrong paths, lost a heap of time and money. But I’m […]
When a leader develops the courage to become authentically humble, the benefits flow not only to the leader, they flow also to her or his team, or organisation. Being humble never means being weak or ‘soft’. It means having the courage to: Show gratitude for others’ efforts. Own up to one’s own mistakes in a […]
The Situation “Adam” had a problem. Previously, Adam was the manager of a business unit responsible for customising software for their clients’ unique requirements. He was constantly frustrated by the firm’s attitude towards customisation, which was essentially “Don’t stray away from what we already offer”. Adam realised his leader, the business owner, was too heavily […]
The Conflict Phil asked Sheryl for a hand completing a proposal for their client. Sheryl responded quite firmly: “No, Phil, you’re always asking for help at the last minute and I’ve my own deadlines to meet. You should have started the proposal earlier!” Phil: ”That’s not fair, you know what I’ve got on my plate.” […]
In 1997 Peter King asked Metattude’s CEO to help him build his electrical services company. At the time he had just left a career as an airline pilot and started Kings Park Electric, with a small office in Perth and few electricians. Over the next three years we worked together to grow the business revenue […]
Have you, as a business owner or managing partner, experienced the gut-punching surprise of that talented person leaving unexpectedly? I was asked to help a large labour-hire company overcome their quality staff turnover problem. Despite very competitive conditions, the staff turnover was in the order of 30%. Excessive and very expensive. The expense was calculated […]
Everyone is trying hard to get good at marketing and selling! I want to help my clients so that I can help myself. That’s my golden rule. The more people I help, the more value I give, the more I’ll be OK. If some of my clients can’t pay, I ask them to commit to […]
Alice, Brian, Charles and Diana were all sitting in the meeting room, waiting for their leader Eric to arrive for their weekly progress meeting. Alice was thinking about her youngest son who went to school today coughing – “he should have stayed home.” Brian was thinking about Eric’s usual lateness. “He’s slack.” Charles was running […]
Improving the culture is a crucial aspect of improving any organisation and can be more difficult the larger the organisation is. Culture has been proven to be the biggest determinant of performance and productivity. I help my clients effectively change their culture with the following steps: Get shared clarity about the values that determines how everyone […]
Black holes are powerful and suck everything into their vortex. Science is still coming to grips with them. All we know yet is that what goes in, doesn’t come out! In the dimension of leadership, there exist those leaders with black hole traits. What do I mean? I mean this: powerful leaders anywhere, families, communities, […]
