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March 14, 2019

Small Business Owner with Staff: How to Rapidly Improve Performance and Productivity in Your Business

Small business is the backbone of our economy. Your success is good for all of us, especially for you and your people. You can rapidly enhance your success by attending to these five ideas: Persistent problems in your business occur mainly because the right leader doesn’t have the right conversation with the right person at […]

March 7, 2019

Why the Way You Lead Matters

I know you’ve heard so much about the importance of leadership and perhaps you’re becoming desensitised to it all. However please stay with this. The changes to the workplace are massive and truly disruptive. The level of uncertainty and complexity can be quite overwhelming. Now we need effective leadership more than ever. Leadership that creates […]

February 28, 2019

Your People are Part of Your Brand

I met Sandra (name changed for privacy) at a business networking event. Sandra owns a digital marketing agency, employing nine full time staff and a handful of contractors. Like any business, Sandra was keen to acquire more high-quality clients. Sandra had come from a larger agency and had a reasonable network of past and potential […]

February 21, 2019

A Case Study of Effective Executive Coaching

A senior executive, in his early fifties, who is also a technical expert, wanted coaching to improve the following aspects of his behaviour: Decision making – being able to make decisions quicker without becoming reckless. Clarity and succinctness – without becoming abrupt or leaving out crucial information. Less stressed, able to remain calmer and more […]

February 21, 2019

An Ultimate Recipe to Deal with Difficult People?

I was asked that question by a person on Quora recently. Here is my answer. Yes, I believe there is. However, there are nuances and variations that depend upon your own behaviour and communication traits, and those of the difficult person, and we are all unique. That said, here is the process I coach to […]

February 14, 2019

The Biggest Elephant in the Global Room

Elephant in global room - depositphotos.com It’s not Trump, political divide, racism, climate change, obesity, tech disruption or AI, poverty, population growth, possible pandemic. However, the above are related symptoms, as this report shows. The elephant in the room is the very structure of money at the global level – namely Central Banking. All money […]

February 7, 2019

Success, It’s a Journey for Us All

He started as an electrician, with a small team and a couple of vehicles. Twenty-odd years later he sold his national company for several million and began another journey. He did well because he worked both hard and smart. He did well because he looked after his people and they looked after him. He did […]

January 10, 2019

To Be a Leader

Copyright Sydney Morning Herald I will never forget him. He was only seven years older than me. I was nineteen. He discovered that I’d gone absent without leave, chasing after a girlfriend in Melbourne. I’d created a dummy in my bed. When I came back just before reveille, he was waiting for me. “Do you […]

December 20, 2018

Who Should Master Difficult Conversations During This Break [a difficult conversation case study script]

This season’s down-time presents a great opportunity to gain an extraordinary advantage for the coming year. The people who could most benefit will undoubtedly be managing partners, business owners, leaders, executives, supervisors and managers at all levels. That extraordinary advantage will be the ability to confidently and competently conduct difficult conversations that get desired results without […]

December 6, 2018

A Cautionary Tale for Leaders of Institutions

This fire service is revered by its community. This police service is too. The large public company in the region employs 15% of the population and is revered as well. The university that serves the catchment area is in the same boat. But insiders of all four tell a different story. Sadly, their stories are […]

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