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August 23, 2018

Master the Difficult Conversation Cluster

“I hate having difficult conversations – it’s feels like Russian Roulette” This is the type of response I get when asking my clients how they feel about difficult conversations. The cluster of: Difficult negotiations, Dealing with difficult people, Conducting difficult conversations, Dealing with the unacceptable, whilst keeping trust and respect, are amongst the most sought-after […]

August 16, 2018

Why Your Leadership is So Crucial

Video Transcript Hello I'm David Deane-Spread. Thanks for being here today for your business learning opportunity! Today we're going to look at why your effective leadership is so crucial. If we were to recognise that the Holy Grail for business is in fact sustainable growth and profit, and by that, I mean not just simply […]

August 9, 2018

The List of Difficult Conversations You Could Choose to Master

After a career involving the need to negotiate with hostile people and then two decades of executive coaching, I can attest that mastering difficult conversations is a high priority for anyone in a leadership or management position, and anyone wanting to manage their private relationships better. Here’s a list of difficult conversations that we are […]

August 2, 2018

How to Nail Your Most Difficult Conversation

For Leaders, Managers, Supervisors (and really anyone!) One Day Workshop 24th October 2018 At Wollaston Conference Centre 5 Wollaston Rd Mt Claremont WA 6010 Book & pay online Here Why? Do you dislike, maybe even avoid, having those difficult, awkward, sensitive conversations, that could go wrong, or even worse? Have you ever come away from […]

July 19, 2018

Small Business Owners Biggest Challenges

I desk-top researched the question of ‘the top 10 SME owners’ biggest challenges?’ I found that the answers to be: Reducing operational costs Finding and keeping new business Quality improvement of both products/services and processes Growing the business Improving profit Staff issues, including hiring and culture Improving productivity Reducing time constraints Dealing with uncertainty Competition […]

July 12, 2018

How to Reset Your SME’s Workplace Culture (with infographic)

Small to medium enterprises are our biggest employer group, have a huge impact on our economy, and yet are the most vulnerable! The major challenges they face are: People - their own and their customers Cashflow Business processes Marketing and sales Productivity and innovation The biggest influence on those challenges is the workplace culture of […]

July 5, 2018

Trust in the Workplace

Trust is an essential component of us being able to work together, serve others and buy from others. Trust in leaders is essential for an enterprise to be able to deliver its promise. Today, trust is greatly diminished at all levels, in politics, government, and commerce. It feels like a race to the bottom, grabbing […]

June 28, 2018

Expectations or Agreements?

Do these examples sound familiar to you? After the usual greetings and niceties, Mike, the manager, began the meeting with his direct reports with this statement, “Well, getting down to business, I expect that we’ll hear positive reports about your projects’ progress. Who’s going first?”   What followed was a litany of excuses from everyone, […]

June 21, 2018

Dealing with Office and Corporate Politics

You work in an organisation that is complex. You will often navigate between both functional and dysfunctional aims, needs and issues. The political landscape in organisations will include: Whole of government requirements versus departmental requirements e.g. funding Interdepartmental issues e.g. Finance versus Marketing Cultural issues between career pathways e.g. Leadership and management versus subject matter […]

June 14, 2018

How Small Business Can Achieve Rapid Improvement

Small to medium enterprises are the engine room of the economy.  They employ a staggering 99.8 of the Australian workforce.1 Yet they are also the most vulnerable.2 For example, they are vulnerable to: fluctuating banking policy and behaviour; inability to fund growth and innovation; the buying and marketing power of large enterprise; the ebb and […]

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