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July 20, 2017

How to Find the Right Person to Be a Leader

Are you shocked that Gallup says 82% of management hires are the wrong fit? The responsibility for that horrible statistic lies jointly with the company and their recruitment service provider. Resumes, referee checks and the usual interviews are not enough to make the right choice. Making the wrong choice is far worse than keeping the […]

July 13, 2017

Contemporary Root Cause Analysis

Sakichi Toyoda created the 5 Why’s as a technique to identify root causes of defects in manufacturing and production. The example used in Wikipedia illustrates how that works: The vehicle will not start. (the problem) Why?- The battery is dead. (First why) Why?- The alternator is not functioning. (Second why) Why?- The alternator belt has […]

June 29, 2017

The Core Skill Required for Business (and life)

How often do you have thoughts that make you feel things you don’t want to feel? Like being angry, frustrated, worried or helpless? Those feelings are caused by your automatic thoughts about what’s happening, or has happened, or might happen, aren’t they? If you act in response to those thoughts and their feelings, what could […]

June 15, 2017

How to Remedy Broken Trust

Kevin and John had a good working relationship, built over the last few years. Kevin had a new service he was offering through his website and asked John, his go-to person for website content, to review his website prior to the service launch. John promised Kevin that he would complete the website review by the […]

June 8, 2017

Fixing Your Organisation’s Performance Dilemma

Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on […]

May 18, 2017

Tips for Dealing with a Culture of Avoidance

Avoidance of dealing with unacceptable behaviour and performance can be a big part of the culture of many organisations across commerce and government, costing them loss of talent, productivity, innovation and opportunity. This avoidance culture leaves the organisation vulnerable to serious disruption by competitors who are more agile and performance focused with a culture of […]

May 4, 2017

The Top Skill Everyone Needs Now

The World Health Organization states that stress will be the MAJOR cause of disability in the world by 2030. If we are paying attention to what’s happening globally and locally we see that global economic uncertainty, the coming jobs impact of artificial intelligence and robotics, climate change and weird political swings to the right and […]

April 27, 2017

Speed or Timeliness: A Strategy Issue

I hear and see organisations and their gurus banging the drum of speed. Speed is associated with winning, beating the competition, grasping the fleeting opportunity, responding to the disruptive forces of technology, economic conditions and the volatility of almost everything. Some say that speed is the saint of strategy, or else opportunity is stolen by […]

April 20, 2017

Self-Awareness – A Foundation Skill for Exceptional Leadership

Gary was a very competent and confident CEO. His people knew he was an expert and would mostly lead them down the right path. That however, didn’t stop them not trusting him.  It didn’t stop good talent from leaving. The reason they didn’t trust Gary was that they felt Gary did not care for them. […]

April 6, 2017

The Misnomer of Future Proofing

Whenever I hear the expression ‘future proofing’ I shudder with distaste for term. It’s really about innovation, adaptability and influencing. Not becoming immune to or sheltered from the future. Here’s my take on it: You can’t ‘future proof’. The future’s going to happen anyway, mostly beyond your control. If you think you can predict the […]

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