How to Re-Earn Trust

Gordon (not his real name) had just been appointed head of his firm’s large regional office, after four years as a senior sales manager there. He was aware that it was an unpopular choice, having earned the mistrust of three long serving key people he’d criticised and re-deployed whilst in his previous role.    They were read more


Why Some Leaders Talk Too Much

Have you ever been with a leader who doesn’t give you space to have input? Do you get bombarded with what he or she says? Do you get the impression they don’t or can’t listen to you, only to what’s going on in their heads? Is there no thoughtful pause between their mind and their read more


Accountability in the Workplace – Why it’s broken and how to fix it

There are two reasons why workplaces lack accountability: Inept leadership Dysfunctional culture The reasons why the leadership is inept at creating accountability are: Inability or unwillingness to confront the issue effectively. They’ve set the low standard themselves by their own example. They don’t know how to reset the corporate mindset, or improve the culture. They read more


The Six Steps to Remedy Ineffective Leadership (and keep good people)

Ineffective leadership is the biggest reversible cost to a business. If the leadership is dysfunctional at the top, then it gravitates downwards, infecting leaders at other levels. However, dysfunction in leadership at any level will have a negative impact at all levels of the business. The costs come from loss of: – talent engagement productivity read more


The Two Top Skills Every Leader Needs Now

Asking and listening – that’s it. Gone are the days when leaders could just be command and control addicts. Gone are the days when leaders are anointed the alleged gurus in their field. Educated informed and concerned employees worth their salt need more than gurus and bosses. Google is guru and bosses are dinosaurs. Today’s read more