Can you imagine your impact and the example you’d set if you could consistently practice unconditional respect? That means that no matter what is happening, no matter what others are being or doing, you can always be respectful and effective. It doesn’t mean you let things that need addressing slip by. People don’t intend to […]
Do you care enough about: The values you agreed to in your business? The value of your work to your team? The value of your work to your customers or clients? The way you relate to your team members? The quality of the work you produce? The value your business intends to give to your […]
Commerce is changing rapidly. The power is no longer with the supplier. It’s with the buyer. And buyers want more than just the best product or service for the most reasonable price. It doesn’t matter whether you are business-to-consumer or business-to-business, your clients or customers want deeper value, better relationships and a clear conscience when […]
Having spent my early career hunting humans, I know hunting elephants is as great a challenge. I don’t mean hunting elephants in the wild or on game reserves. I mean in the boardroom and in the organisation. The boardroom is the tip of the proverbial iceberg. If there’s an elephant in the boardroom, there’s at […]
Today’s workplace has four generations popularly labelled Silents, Baby Boomers, Generations X and Y. At the same time most organisations are experiencing difficulty in attracting and retaining talent. Douglas Coupland is a Canadian novelist. His first book, the 1991 novel Generation X: Tales for an Accelerated Culture, became an international bestseller and popularised the terms […]
Employee engagement is high on the business agenda these days as we seek to overcome the challenges of volatility, uncertainty, complexity and ambiguity. Every week we see brilliant tips to improve employee engagement. When we look closely at them all we see they resemble Frederick Herzberg’s Dual Theory of 1959, sometimes called the Two-Factor Theory. […]
Ego – always being right - learn instead; being better than others - get the nobility of all work – thank you Simon Bowen!; being popular - earn trust and respect instead. Expectations – replace with clear and accepted agreements - convince, not dictate; operate from best intentions instead; make no assumptions – ask better […]
I’ve seen fantastic lists of challenges that leaders face, ranging from acquiring more revenue to retaining talent. What I haven’t seen on the list is the one thing that could make all the difference. In fact I believe it is the top challenge we face as leaders. Let me give you three examples. I reviewed […]
CEOs, business owners or any top tier leader of any organisation, community, institution or government must have five specific pairs of pillars in order to be effective. Any other attribute they may have is a bonus, but without the particular pairs of pillars they are deficient as top tier leaders. These pairs of pillars are: […]
I recently saw a client’s 360 degree review compiled by direct reports, peers and seniors. Because my client is a leader the focus of the review was obviously leadership. There were 60 questions split amongst the components of leadership. It took the people providing the feedback about 90 minutes to complete the questionnaire. The nature […]
