Whether we are a leader or team member, we all seek to be trusted and to trust others.
I distil trust into the three “C’s” which must be present to earn trust.
Consistent Care and Competence.
If we are caring or compassionate yet incompetent, then we cannot earn trust.
If we are competent yet do not care, then we cannot earn trust.
If we are both caring and competent yet inconsistently so, then we cannot earn trust.
We must be consistently caring and competent to earn trust.
Nothing less will work.
What’s your opinion?
