Committed leaders are continuously learning, seeking to hone their skills as effective leaders. The best of them do the following really well: Listen – they know that listening carefully, to ensure they understand what’s actually being said, is key to engaging effectively with their people. Notice – they observe carefully with full attention to what’s […]
These steps are inexpensive and you’ll get a massive return on investment. Step 1 – Listen to your people twice as much as you do now. Learn what they think and feel - really. Step 2 – Ask empowering respectful questions of your people twice as much as you do now – for example “How […]
Today’s workplace has four generations popularly labelled Silents, Baby Boomers, Generations X and Y. At the same time most organisations are experiencing difficulty in attracting and retaining talent. Douglas Coupland is a Canadian novelist. His first book, the 1991 novel Generation X: Tales for an Accelerated Culture, became an international bestseller and popularised the terms […]
