After observing and coaching teams, especially executive teams, for the last 25 years, I assert that there are only three root causes for the loss of trust.
After observing and coaching teams, especially executive teams, for the last 25 years, I assert that there are only three root causes for the loss of trust.
Gordon (not his real name) had just been appointed head of his firm’s large regional office, after four years as a senior sales manager there. He was aware that it was an unpopular choice, having earned the mistrust of three long serving key people he’d criticised and re-deployed whilst in his previous role. They were […]
Kevin and John had a good working relationship, built over the last few years. Kevin had a new service he was offering through his website and asked John, his go-to person for website content, to review his website prior to the service launch. John promised Kevin that he would complete the website review by the […]