Tag: Certainty

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December 1, 2016

Leading into the Unknown

People ask their leaders for certainty, even when the evidence is that certainty is a rarity. Think of the experts who predicted that Trump couldn’t win. It is likely that most of our predictions will be wrong in some way, sometimes significantly. How then can we as leaders move forward into an unknown, unreliable future, […]

April 8, 2014

Emotional Intelligence or Attitudinal Competence?

Ever since Daniel Goleman published his 1985 book Emotional Intelligence – why it can matter more than IQ – a debate has raged over the value and importance of emotional intelligence without resolution. Wikipedia carries this definition: Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and […]

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