How many times have you heard a frustrated manager say “But I’ve already told them!”? When I ask a client, who has just aid that, the question “When did you tell them?” I invariably get told of the specific time when it was said. The problem is that we need to hear important things said […]
Let’s face it; the executive team in any organisation sets the tone and the standard for culture and performance, doesn’t it? Those two components, culture and performance, determine both short and long term success, don’t they? Performance is also about innovation, not just achieving targets on time. If the executive isn’t fully aligned regarding values, […]
