You’re probably won’t like what I say next, but here goes. The Bad News Your problems in your business, such as: systems and processes not working well sales performance not good enough cash flow challenges staff turnover too high recruiting people who aren’t quite right culture not right productivity too low are all caused by […]
Hello David here. Imagine that it is February 2019, that's two and a half months from now, now being the 15th of November 2018 and you’re stepping into the business for the first time after the break. And you have a clear plan about how you're going to have some very important conversations with people […]
Here’s how you can tell if you are: Persistent problems in your business. You feel it’s too risky to approach the perpetrator/s. You don’t want to make it worse. You kid yourself that it will get better naturally. You have a feeling of guilt about it, sometimes keeping you awake at night. Whilst these feelings […]
“I hate having difficult conversations – it’s feels like Russian Roulette” This is the type of response I get when asking my clients how they feel about difficult conversations. The cluster of: Difficult negotiations, Dealing with difficult people, Conducting difficult conversations, Dealing with the unacceptable, whilst keeping trust and respect, are amongst the most sought-after […]
Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on […]
You are in the leadership team at a regular leadership meeting. The agenda focuses on key results areas, and everyone is reporting on them. However, you are aware that one of your peers is fudging data; another is making excuses for not having the data available, and another is declaring lower performing figures. You are […]
Do you care enough about: The values you agreed to in your business? The value of your work to your team? The value of your work to your customers or clients? The way you relate to your team members? The quality of the work you produce? The value your business intends to give to your […]
