28Jul

Do You Know About the Senior Leadership Disconnection Syndrome?

Let’s call it SLDS for simplicity. What is SLDS? It’s when the senior leader is so disconnected from the coalface, where most outcomes occur, that the senior leader becomes ineffectual and the culture, engagement and productivity drift downward. It’s not the senior leaders’ fault. It’s the fault of the system and the lack of investment read more

14Jul

The Last Stand of the Dinosaurs

A dinosaur in this context is anyone who has been in a large organisation for long enough to have lost their desire and ability to truly innovate, create or just improve products, service, systems, process or reason for being. We are either disrupting or being disruptive; we are either challenging the status quo or we read more

16Jun

Earning Trust and Respect as Their New CEO

We don’t get trust and respect given to us immediately do we? However, we can begin earning trust and respect immediately. Or not. We won’t get trust and respect just because we know everything, or lots, about the operation or the technicalities. We won’t get it because we were great in our last role. Trust read more

12May

Time to Terminate Toxic Behaviour

Allowing or tolerating toxic behaviour in the workplace kills: productivity talent customers innovation Those four points are crucial components of an organisation’s purpose, capability and sustainability. Harvard Business School calculates that to replace a toxic worker costs $12489, compared to the $5303 benefit from hiring a top performer. A competent yet toxic employee does more read more

31Mar

The Death of Performance Management

“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not read more