Tag: Culture

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June 27, 2019

The Only Two Goals Worth Having as Business Owner or Managing Partner

All of us in business as owners or managing partners are ultimately seeking sustainable growth and profitability, aren’t we? So, our key performance indicators (KPI) or key results areas (KRA) are chosen to drive growth and profit, aren’t they? Those KPI and KRA subsequently become the list of goals we seek to achieve. I assert […]

February 28, 2019

Your People are Part of Your Brand

I met Sandra (name changed for privacy) at a business networking event. Sandra owns a digital marketing agency, employing nine full time staff and a handful of contractors. Like any business, Sandra was keen to acquire more high-quality clients. Sandra had come from a larger agency and had a reasonable network of past and potential […]

November 22, 2018

Coaching for Crucial Conversations

Hello David here. Imagine that it is February 2019, that's two and a half months from now, now being the 15th of November 2018 and you’re stepping into the business for the first time after the break. And you have a clear plan about how you're going to have some very important conversations with people […]

August 9, 2018

The List of Difficult Conversations You Could Choose to Master

After a career involving the need to negotiate with hostile people and then two decades of executive coaching, I can attest that mastering difficult conversations is a high priority for anyone in a leadership or management position, and anyone wanting to manage their private relationships better. Here’s a list of difficult conversations that we are […]

August 2, 2018

How to Nail Your Most Difficult Conversation

For Leaders, Managers, Supervisors (and really anyone!) One Day Workshop 24th October 2018 At Wollaston Conference Centre 5 Wollaston Rd Mt Claremont WA 6010 Book & pay online Here Why? Do you dislike, maybe even avoid, having those difficult, awkward, sensitive conversations, that could go wrong, or even worse? Have you ever come away from […]

June 28, 2018

Expectations or Agreements?

Do these examples sound familiar to you? After the usual greetings and niceties, Mike, the manager, began the meeting with his direct reports with this statement, “Well, getting down to business, I expect that we’ll hear positive reports about your projects’ progress. Who’s going first?”   What followed was a litany of excuses from everyone, […]

June 21, 2018

Dealing with Office and Corporate Politics

You work in an organisation that is complex. You will often navigate between both functional and dysfunctional aims, needs and issues. The political landscape in organisations will include: Whole of government requirements versus departmental requirements e.g. funding Interdepartmental issues e.g. Finance versus Marketing Cultural issues between career pathways e.g. Leadership and management versus subject matter […]

July 28, 2016

Do You Know About the Senior Leadership Disconnection Syndrome?

Let’s call it SLDS for simplicity. What is SLDS? It’s when the senior leader is so disconnected from the coalface, where most outcomes occur, that the senior leader becomes ineffectual and the culture, engagement and productivity drift downward. It’s not the senior leaders’ fault. It’s the fault of the system and the lack of investment […]

July 14, 2016

The Last Stand of the Dinosaurs

A dinosaur in this context is anyone who has been in a large organisation for long enough to have lost their desire and ability to truly innovate, create or just improve products, service, systems, process or reason for being. We are either disrupting or being disruptive; we are either challenging the status quo or we […]

June 16, 2016

Earning Trust and Respect as Their New CEO

We don’t get trust and respect given to us immediately do we? However, we can begin earning trust and respect immediately. Or not. We won’t get trust and respect just because we know everything, or lots, about the operation or the technicalities. We won’t get it because we were great in our last role. Trust […]

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