You should be because they are putting at risk everything you are trying to achieve! They are potentially: Sabotaging your changes initiatives. Spreading inaccurate information. Influencing others to stall or dis-engage. Causing good people to leave. Resisting change due to habits or fear of failure. Continuing to do that which must stop. Burning your energy. […]
I was asked that question by a person on Quora recently. Here is my answer. Yes, I believe there is. However, there are nuances and variations that depend upon your own behaviour and communication traits, and those of the difficult person, and we are all unique. That said, here is the process I coach to […]
This season’s down-time presents a great opportunity to gain an extraordinary advantage for the coming year. The people who could most benefit will undoubtedly be managing partners, business owners, leaders, executives, supervisors and managers at all levels. That extraordinary advantage will be the ability to confidently and competently conduct difficult conversations that get desired results without […]
You’re probably won’t like what I say next, but here goes. The Bad News Your problems in your business, such as: systems and processes not working well sales performance not good enough cash flow challenges staff turnover too high recruiting people who aren’t quite right culture not right productivity too low are all caused by […]
Hello David here. Imagine that it is February 2019, that's two and a half months from now, now being the 15th of November 2018 and you’re stepping into the business for the first time after the break. And you have a clear plan about how you're going to have some very important conversations with people […]
Here’s how you can tell if you are: Persistent problems in your business. You feel it’s too risky to approach the perpetrator/s. You don’t want to make it worse. You kid yourself that it will get better naturally. You have a feeling of guilt about it, sometimes keeping you awake at night. Whilst these feelings […]
Hello, David here. Look, I thought I’d share this idea with you. Over the last 20 years as an executive coach, leadership consultant and trainer for my clients, I’ve realised that there’s one primary cause for all the persistent problems that these businesses that my clients have. The problems I’m talking about are low morale, […]
I’ve been banging on about difficult conversations for a while now, leading to my workshop on 24th October. Whilst that workshop is about how to conduct difficult conversations with others, it’s also a framework for having the most difficult conversations ever, the ones we try to have with ourselves. By failing to conduct those conversations […]
After nearly two decades of providing my executive coaching service to leaders and executives across the workplace spectrum, I’m able to attest that the greatest cause of workplace dysfunction and poor performance is this: The inability to conduct difficult conversations in a timely manner That inability lies not only with leaders, managers, supervisors, but also […]
“I hate having difficult conversations – it’s feels like Russian Roulette” This is the type of response I get when asking my clients how they feel about difficult conversations. The cluster of: Difficult negotiations, Dealing with difficult people, Conducting difficult conversations, Dealing with the unacceptable, whilst keeping trust and respect, are amongst the most sought-after […]
