Tag: Difficult People

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July 7, 2021

A Common Cause of Difficult People, Conflict and Under Performance?

Have you considered the impact of individual and collective negative self-talk? For most of us it’s based upon our existing limiting beliefs and is a reaction to the triggers of those beliefs. They can cause us to judge ourselves, others and our situations, making them identical to our limiting beliefs.   That negative self-talk reflects our […]

June 25, 2020

The Shocking Cost When You Tolerate Bad Attitude

Photo by Hermes Rivera on Unsplash Damien and Alan (names changed) joined the business together ten years ago as graduate engineers. Alan had recently progressed to become the firm’s chief operating officer whilst Damien remained a senior project manager. By now Damien’s attitude had become legendary, for all the wrong reasons. Damien’s attitude has been […]

June 18, 2020

Are You Ready to Deal with Your Most Difficult People Now?

You should be because they are putting at risk everything you are trying to achieve! They are potentially: Sabotaging your changes initiatives. Spreading inaccurate information. Influencing others to stall or dis-engage. Causing good people to leave. Resisting change due to habits or fear of failure. Continuing to do that which must stop. Burning your energy. […]

November 22, 2018

Coaching for Crucial Conversations

Hello David here. Imagine that it is February 2019, that's two and a half months from now, now being the 15th of November 2018 and you’re stepping into the business for the first time after the break. And you have a clear plan about how you're going to have some very important conversations with people […]

August 23, 2018

Master the Difficult Conversation Cluster

“I hate having difficult conversations – it’s feels like Russian Roulette” This is the type of response I get when asking my clients how they feel about difficult conversations. The cluster of: Difficult negotiations, Dealing with difficult people, Conducting difficult conversations, Dealing with the unacceptable, whilst keeping trust and respect, are amongst the most sought-after […]

December 7, 2017

Are They Deliberately Being A-Holes?

During the last few workshops I’ve been running for my clients, I’ve asked this question “Do people come to work saying ‘Today I’m going to be an a-hole?’” The overwhelming response has been “No”, then some said with a laugh “Except for…” Those that said “Except for…”  never meant themselves. The point is that no-one […]

July 29, 2014

Five Rules for Dealing with Difficult People

How often have you been frustrated with people who are habitually difficult to deal with? Difficult people are in the minority, but they take more time and energy to work with than people who are cooperative and collaborative. Also there are a multitude of different types of difficult people, as all of us are unique. […]

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