I don’t expect you’ll know what I mean by ‘OLART’ because it’s an acronym I created for this statement: Observe Always, Listen More Than Ask, Ask More Than Tell
I don’t expect you’ll know what I mean by ‘OLART’ because it’s an acronym I created for this statement: Observe Always, Listen More Than Ask, Ask More Than Tell
Photo by Rawan Yasser on Unsplash Imagine this scenario Phil is the newly appointed CEO, having previously been the CFO. Now his former peers are his direct reports. Phil felt he needed to show that he was right for the role. So, Phil’s first action the day after stepping into the role, was to hold a meeting of […]
Photo by Elisa Michelet on Unsplash Assessing leadership skills is crucial for personal, professional and organisational development and success. Too often the lack of assessment expertise leads to unsuitable people being appointed to leadership roles, causing problems for the people being led, the organisation and harming the prospects of the unfortunate appointee. Effective leadership assessment is a process […]
Photo by Norbu Gyachung on Unsplash To clarify, there is a time and place for command and control leadership, but it’s not needed as often as it’s used. Command and control leadership is useful in emergency or crisis management or leading unskilled, unconfident, inexperienced, or disengaged people who are required to act. Those situations are abnormal, and hopefully […]
Photo by Nathan Dumlao on Unsplash Marc slammed shut the door to his office. He was fuming. Phil, one of his senior team members, had just made a mess of an easy task he’d done many times before without a problem. When Marc pulled him up on it, Phil’s response made him even more angry. “Marc, we’re all […]
I know you’ve heard so much about the importance of leadership and perhaps you’re becoming desensitised to it all. However please stay with this. The changes to the workplace are massive and truly disruptive. The level of uncertainty and complexity can be quite overwhelming. Now we need effective leadership more than ever. Leadership that creates […]
After a career involving the need to negotiate with hostile people and then two decades of executive coaching, I can attest that mastering difficult conversations is a high priority for anyone in a leadership or management position, and anyone wanting to manage their private relationships better. Here’s a list of difficult conversations that we are […]
For Leaders, Managers, Supervisors (and really anyone!) One Day Workshop 24th October 2018 At Wollaston Conference Centre 5 Wollaston Rd Mt Claremont WA 6010 Book & pay online Here Why? Do you dislike, maybe even avoid, having those difficult, awkward, sensitive conversations, that could go wrong, or even worse? Have you ever come away from […]
Adam and Eve are very different to their biblical namesakes. They had followed similar paths earlier, as university graduates and then fast tracking to executive roles. Whilst they haven’t met each other, they know of each other, because they are both my clients. I met Adam first, when he was the chief operating officer of […]
Recently, after more than 20 years as a leadership consultant, I have elected to never tender or submit a competitive RFQ (request for quote) again. OK, I’m a slow learner! I realise that it will diminish the number of clients I work with, which is not necessarily a bad thing. Over the last ten years, […]