I assert the number one skill required of the CEO is Attitudinal Competence – the foundation and core skill for improving emotional intelligence as well as...
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I assert the number one skill required of the CEO is Attitudinal Competence – the foundation and core skill for improving emotional intelligence as well as...
Photo by Priscilla Du Preez on Unsplash First Point: The three true human causes of all problems that exist in your business such as conflict, process breaches, values breaches, safety issues and errors are fear, useless habits and ignorance. Usually it’s a combination of any or all three. For example, a safety incident where a […]
Photo by Phil Coffman on Unsplash Tom replaced the mining company’s former chief operating officer, who had fallen seriously ill. Less than two months later Tom felt extremely stressed and was struggling to keep up with his workload. Worst of all he hadn’t had time to get to know the people who were delivering the outputs and results. […]
Have you, as a business owner or managing partner, experienced the gut-punching surprise of that talented person leaving unexpectedly? I was asked to help a large labour-hire company overcome their quality staff turnover problem. Despite very competitive conditions, the staff turnover was in the order of 30%. Excessive and very expensive. The expense was calculated […]
“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not […]
Work is rapidly evolving. People are becoming far more conscious of what matters most and it isn’t just about work. People are well and truly over the old ways of performance management and command and control. They are looking for meaning, value, appreciation, being included and making a difference. Technology has enabled us to be […]
Everything is changing rapidly, isn’t it? In only five to ten years from now it is likely that artificial intelligence, robotics, and additive fabrication technology will have replaced many current ‘jobs’. Nevertheless, the future of work remains unlimited just evolved. How will you lead yourself and your people towards this imminent future? Your people skills, […]
Let your direct reports know how much you value them? (And if you don’t value them, what have you done to rectify the situation?) Asked your direct reports what you need to do differently; stop doing; start doing and keep doing? Walked around your ‘turf’ looking for real reasons to compliment your people? Asked your […]
I recently wrote about the sad situation of disconnected directors. Too many leaders, directors executives or supervisors, are disconnected from the current reality and their people. The reasons are straightforward: In the case of directors, they have become more focussed on compliance and governance and the fear associated with directors’ liability. Consequently they can overlook […]
Most people behave acceptably at work, despite too high a level of employee disengagement across the entire workforce. However there is a minority of people who behave unacceptably and are definitely disengaged. These people cause the greatest problems and weaken the enterprise culture dramatically. This is where I get most requests for help, when the […]
