Tag: Open Ended Questions

It’s wonderful when leaders are willing to ask questions – provided they are open-ended respectful questions that encourage, inspire and support. It’s even better when they truly listen to the answers. But what if the questions aren’t open ended or respectful? What if they are the kind of questions that Warren Berger wrote about in […]

How often have you been frustrated with people who are habitually difficult to deal with? Difficult people are in the minority, but they take more time and energy to work with than people who are cooperative and collaborative. Also there are a multitude of different types of difficult people, as all of us are unique. […]