26Oct

Steps to Deal Effectively with Unacceptable Behaviour and Performance (and keep trust and respect)

One of the situations most avoided by leaders is dealing with unacceptable behaviour and performance. The main reasons are: Fear of failure. Causing more conflict or escalation. Losing or breaking relations. Not knowing how to do it effectively. Concern about the process being onerous. Yet, those leaders who have invested the time to learn how read more

03Aug

The Six Steps to Remedy Ineffective Leadership (and keep good people)

Ineffective leadership is the biggest reversible cost to a business. If the leadership is dysfunctional at the top, then it gravitates downwards, infecting leaders at other levels. However, dysfunction in leadership at any level will have a negative impact at all levels of the business. The costs come from loss of: – talent engagement productivity read more

08Jun

Fixing Your Organisation’s Performance Dilemma

Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on read more

31Mar

The Death of Performance Management

“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not read more

22Oct

CEO Saves Money and Re-engaged People

He’d had enough. There was too much bureaucracy and costs coming from his HR department and he couldn’t see a return on investment from what they were doing. So he did this, honourably and efficiently: Closed down his HR department. Kept one HR person to manage records and ensure compliance – there are software systems read more