18May

Tips for Dealing with a Culture of Avoidance

Avoidance of dealing with unacceptable behaviour and performance can be a big part of the culture of many organisations across commerce and government, costing them loss of talent, productivity, innovation and opportunity. This avoidance culture leaves the organisation vulnerable to serious disruption by competitors who are more agile and performance focused with a culture of read more

28Jul

Do You Know About the Senior Leadership Disconnection Syndrome?

Let’s call it SLDS for simplicity. What is SLDS? It’s when the senior leader is so disconnected from the coalface, where most outcomes occur, that the senior leader becomes ineffectual and the culture, engagement and productivity drift downward. It’s not the senior leaders’ fault. It’s the fault of the system and the lack of investment read more

12May

Time to Terminate Toxic Behaviour

Allowing or tolerating toxic behaviour in the workplace kills: productivity talent customers innovation Those four points are crucial components of an organisation’s purpose, capability and sustainability. Harvard Business School calculates that to replace a toxic worker costs $12489, compared to the $5303 benefit from hiring a top performer. A competent yet toxic employee does more read more

31Mar

The Death of Performance Management

“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not read more

24Mar

A Dangerous Lack of Courage in Leadership

A prerequisite of effective leadership is the presence of courage. In this VUCA world (volatility, uncertainty, complexity and ambiguity) we are witnessing the presence of fear in many of our leaders across the board – fleeing, fighting or frozen. The symptoms are: Much talk, little action – ineffective meetings that lead nowhere. Confused understanding and read more