Let’s call it SLDS for simplicity. What is SLDS? It’s when the senior leader is so disconnected from the coalface, where most outcomes occur, that the senior leader becomes ineffectual and the culture, engagement and productivity drift downward. It’s not the senior leaders’ fault. It’s the fault of the system and the lack of investment […]
Allowing or tolerating toxic behaviour in the workplace kills: productivity talent customers innovation Those four points are crucial components of an organisation’s purpose, capability and sustainability. Harvard Business School calculates that to replace a toxic worker costs $12489, compared to the $5303 benefit from hiring a top performer. A competent yet toxic employee does more […]
“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not […]
A prerequisite of effective leadership is the presence of courage. In this VUCA world (volatility, uncertainty, complexity and ambiguity) we are witnessing the presence of fear in many of our leaders across the board – fleeing, fighting or frozen. The symptoms are: Much talk, little action – ineffective meetings that lead nowhere. Confused understanding and […]
Australia has a number of challenges with the up and coming Generation Z (those currently aged between 18 and 30). Too many are obese, are binge drinkers and drug users, screen addicted, self-absorbed and still dependent upon their ageing parents for accommodation and domestic support. Too many do little for anyone other than themselves. Australia […]
There’s a severity about our overall culture that seems to be embedded in our workplace. It has to do with judgement, punishment, revenge and isolation. We are quick to demonise others’ transgressions, forgetting our own errors and lesser choices of behaviour. Once a person is judged, s/he is ‘branded’. We hold on to our judgements […]
One of the traits of an effective leader is problem-solving. Unchecked, a leader is constantly looking for problems to solve. Although the intention to improve things is positive, the results can be negative: Perceptions of micro-management “We only see the boss when something goes wrong” No attention being paid to success and achievement, resulting in […]
Can you remember a time when you were acknowledged for having done great work? How did you feel? Too many people in the workplace feel they aren’t recognised or acknowledged for having done great work. The cost of not acknowledging great work is high – it leads to employee disengagement, frustration and a lowering of […]
We have been taught that we are all equal. That is true regarding respect, justice and our humanity. But we are not all equal when it comes to our talents, skills and preferences. Too many organisations follow the mantra of ‘one size fits all’. This leads to people being deployed in roles for which they […]
The research by Gallup shows that 82% of management appointments are the wrong people. Having the wrong people as managers is the greatest cause of employee disengagement, loss of productivity, less profit, and lost customers. On the other hand companies that choose or develop management talent outperform their competitors by 147% in earnings per share, […]
