Tag: Resistance to Change

Photo by chuttersnap on Unsplash No business owner intends to kill their business.  But too often they do, unintentionally. The error is an act of misunderstanding. The aim was to improve the business, not kill it. The problem was that the people didn’t respond to the need or the way to improve. They simply saw it as meaningless […]

I’m tired of the expression “change management”! Firstly the statistics are that 70% of change programs fail. Secondly, change is a directionless word. What we really mean is adapting or improving, adjusting, innovating or creating. When people are told they must change, it evokes resistance. When they are asked how we might adapt and improve, […]