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March 17, 2016

Hold Them Accountable – Really?

I observed a monthly meeting of a senior leadership team. Present were the CEO and COO and their 8 direct reports – all general managers. When it came time to report on deliverables, the bulk of the reports explained why their objectives hadn’t yet been met. As the last excuse was delivered the CEO shot […]

January 20, 2015

Metattude’s Enterprise Success Models

Hierarchy of Enterprise Success© Within each of the above “bricks” of success there are related and inter-related requirements that ensure the integrity of each brick and the model as a whole. For instance the brick of Continuous Learning and Improvement includes the setting of key performance indicators or results areas, their measurement, performance mastery, innovation […]

November 11, 2014

Seven Questions Engaged Leaders Regularly Ask

We don’t have enough leaders who are effectively engaged with their employees. That is the primary reason why ‘employee engagement’ remains a hot topic. How can you expect employees to be engaged in their work if their leaders aren’t effectively engaged with them? Most leaders are very busy. Strategy meetings; studying spreadsheets; spinning sound bites; […]

September 18, 2014

Can You Effectively Hold Your Direct Reports Accountable?

Just saying “I’m holding you accountable for delivering this” does not mean that accountability has been achieved, even if the response is “OK”. I recently sat in on the monthly meetings of an executive team over three months and heard the leader repeatedly say “I’m holding you accountable for our agreements today”. The problem was […]

May 29, 2014

What If Leaders Asked These Seven Questions Regularly?

Imagine if every leader, manager or supervisor at all levels of your organisation had the habit of asking the following seven questions with appropriate frequency: How are you going? - Aimed as a general and opening question to rapidly establish rapport. What have you achieved since we last met? - To see what has occurred […]

March 18, 2014

Is Your Strategic Planning Process Inclusive?

The gap between strategy and outcome is often too great, isn’t it? When we speak of the strategic planning process we include implementation and execution, don’t we? If not then we are creating the first opportunity for the dreaded gap. However, we don’t need everyone involved in strategy to be involved in execution. We just […]

January 14, 2014

9 Crucial Leadership Challenges

Most leaders were initially chosen to lead because of their technical or operational capability. Most of those that then make it through to the higher echelons of leadership are chosen because of their alleged track record and their relationships with their seniors and allied networks. The very few who also possess or acquire outstanding people […]

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