I was asked by a client “How did you get to have a 100% referral business?”
I’ve had a 100% referral business (Metattude now) since 1999, when my first client had a Business Review Weekly article written about their success with me, giving me a one-line mention.
The chief operating officer asked me to have a coffee with him to share an idea with me. I said “Sure and you know I’ll be sending you an invoice if I can be of assistance.” I could sense his smile as he replied “Of course David – not a problem.” We met and soon […]
So much is expected of leaders. After all they have accepted the role and the rewards of stewardship of the values, the vision, the people and the results. With such high stakes the effective leader must have a variety of traits to handle the complexities and uncertainties of the territory. Yet there is one trait […]
Everything we do, whether leader or not, begins with our mindset, doesn’t it? So what characterises the effective leader’s mindset? Firstly let’s agree on what we mean by ‘effective leader’. After all, deploying a workplace psychopath to lead a short term essential crucial task may be justified. She’ll get the job done, at whatever the […]
The leadership team consists of all the leaders in the organisation, not just the top tier. A front line supervisor is a leader too. The great leadership team creates these skills, by first agreement then consistent correct practice: They all agree on and live the values. Every action is results-oriented towards fulfilling the vision, mission […]
