Tag: ROI

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March 7, 2019

Why the Way You Lead Matters

I know you’ve heard so much about the importance of leadership and perhaps you’re becoming desensitised to it all. However please stay with this. The changes to the workplace are massive and truly disruptive. The level of uncertainty and complexity can be quite overwhelming. Now we need effective leadership more than ever. Leadership that creates […]

March 8, 2018

Tenders and RFQs Are a Guarantee of Mediocrity for Human Services

Recently, after more than 20 years as a leadership consultant, I have elected to never tender or submit a competitive RFQ (request for quote) again. OK, I’m a slow learner! I realise that it will diminish the number of clients I work with, which is not necessarily a bad thing. Over the last ten years, […]

May 7, 2015

Do They Really Know Exactly What Is Expected of Them?

It’s a fundamental requirement that employees know exactly what is required of them at all times. Without that clarity they will be unable to perform at their best. Too many leaders and managers assume their people ‘already know’ exactly what is required of them in this moment and the next. I have discovered that some […]

August 15, 2013

The Best Return on Investment

Why is a corporation’s return on investment (ROI) benchmarked against current bank interest rates? I was once told that it was because you could decide whether to keep your money in the bank for no effort and little risk, or invest it in a business where the risks and effort are higher. I have since […]

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