Tag: The Golden Rule

I met Sandra (name changed for privacy) at a business networking event. Sandra owns a digital marketing agency, employing nine full time staff and a handful of contractors. Like any business, Sandra was keen to acquire more high-quality clients. Sandra had come from a larger agency and had a reasonable network of past and potential […]

People and organisations usually include trust and respect in their list of important values. They go hand in hand. Earning trust and respect is a key requirement of leaders, isn’t it? Yet so often people complain that those values are breached or missing. We cannot expect that trust and respect is granted automatically because of […]