15Jun

How to Remedy Broken Trust

Kevin and John had a good working relationship, built over the last few years. Kevin had a new service he was offering through his website and asked John, his go-to person for website content, to review his website prior to the service launch. John promised Kevin that he would complete the website review by the read more

08Jun

Fixing Your Organisation’s Performance Dilemma

Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on read more

20Apr

Self-Awareness – A Foundation Skill for Exceptional Leadership

Gary was a very competent and confident CEO. His people knew he was an expert and would mostly lead them down the right path. That however, didn’t stop them not trusting him.  It didn’t stop good talent from leaving. The reason they didn’t trust Gary was that they felt Gary did not care for them. read more

19Nov

How Leaders Can Earn Trust and Respect and Keep It

If there’s diminished trust and respect in a leader, then there’s equally diminished performance and productivity. Right? Trust and respect go hand in glove and it is rare that a leader is trusted but not respected or vice versa. Trust and respect must be earned, and where the leader must go first. We all fundamentally read more

03Nov

Is This How Trust Works?

We know how important trust is to us, don’t we? When I ask my clients to describe trust, they pause, finding it difficult to put into words, because it’s largely a feeling. So I ask them to comment on this framework: I assert that trust means: Our values are shared. We proactively care about each read more