Andy (not his real name), was a good team member, but had been distracted from his work by family matters – his wife had been diagnosed with cancer and his daughter’s partner had mental health issues. Andy’s performance had fallen and his supervisor, my client, spoke with him and designed a plan to support Andy […]
How come we call people skills ‘soft skills’ when they appear to be the most challenging, difficult and needed skills in commerce and government, requiring courage, authenticity and practice? I wonder if they were named by a boss who was scared to be seen as both caring and competent and wanted to be seen as […]
Senior leaders tend to require their people to be trained without attending themselves. There are various stated reasons for this: They are too busy. They’ve already been trained in those areas (albeit some time ago). They are not the ones who need development. They aren’t sufficiently connected with the people being trained. They don’t want […]
It was not because you are a technical genius, nor an operations genius, marketing genius or sales genius. It is not because you have a PhD or an MBA or a list of other certificates, diplomas or degrees. It is not because you have years of experience in the company, nor an extensive industry network, […]
