to by Andreas Klassen on Unsplash Brett owns a manufacturing business and over fifteen years had built his workforce of 43 good people with his energy, expertise and empathy. But he was frustrated with two behaviours of some of his people: Some of them kept interrupting him to ask for more information, or what to do next, […]
Photo by jesse orrico on Unsplash Gary owns an engineering service, with sixty-five employees. He struggled to minimise re-work, overdue project delivery and costs. As an introvert he also struggled to confront and work with the people involved, preferring to work out the issues himself. Gary was very stressed, preventing him from thinking clearly. His wife recommended an […]
Owner 1 Maureen, business owner, locked herself in her office. She was shaking with anger. Gary, her best salesperson, in front of her team, had just demanded a raise, saying if he wasn’t there the business would fail. Gary wasn’t correct, but it was what he believed. Maureen is a good person, her people love […]
I know you’ve heard so much about the importance of leadership and perhaps you’re becoming desensitised to it all. However please stay with this. The changes to the workplace are massive and truly disruptive. The level of uncertainty and complexity can be quite overwhelming. Now we need effective leadership more than ever. Leadership that creates […]
After nearly two decades of providing my executive coaching service to leaders and executives across the workplace spectrum, I’m able to attest that the greatest cause of workplace dysfunction and poor performance is this: The inability to conduct difficult conversations in a timely manner That inability lies not only with leaders, managers, supervisors, but also […]
I desk-top researched the question of ‘the top 10 SME owners’ biggest challenges?’ I found that the answers to be: Reducing operational costs Finding and keeping new business Quality improvement of both products/services and processes Growing the business Improving profit Staff issues, including hiring and culture Improving productivity Reducing time constraints Dealing with uncertainty Competition […]
Small to medium enterprises are our biggest employer group, have a huge impact on our economy, and yet are the most vulnerable! The major challenges they face are: People - their own and their customers Cashflow Business processes Marketing and sales Productivity and innovation The biggest influence on those challenges is the workplace culture of […]
Small to medium enterprises are the engine room of the economy. They employ a staggering 99.8 of the Australian workforce.1 Yet they are also the most vulnerable.2 For example, they are vulnerable to: fluctuating banking policy and behaviour; inability to fund growth and innovation; the buying and marketing power of large enterprise; the ebb and […]
Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on […]
