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January 23, 2014

The Easiest Way to Change another Person’s Attitude

Adopt the desired attitude yourself. You’ll do best using the Attitudinal Competence techniques. Demonstrate that attitude, by example, with the other person whilst having a conversation about what matters most to them right now. Persist with that attitude no matter what happens next. Watch what happens. Give it a go and let me know.

January 21, 2014

The Most Important Messages Leaders Must Deliver Personally...and Frequently!

Electronic messages – emails mainly – are scanned first then trashed, or saved or acted upon, sometimes later rather than sooner. They are so numerous that their power to influence is diminished or lost. Email is not the best way to deliver really important messages. Quality video, well produced, succinct and well presented will do […]

January 16, 2014

The Succession Storm Brewing

I’ve spoken about succession planning and practice awhile ago. Since then I’ve been struck by the number of stories I’ve heard about the difficulty in finding good people, talent and those ready to step up to leadership. Globally it remains a primary challenge. As I look around my client base, a mix of government and […]

January 14, 2014

9 Crucial Leadership Challenges

Most leaders were initially chosen to lead because of their technical or operational capability. Most of those that then make it through to the higher echelons of leadership are chosen because of their alleged track record and their relationships with their seniors and allied networks. The very few who also possess or acquire outstanding people […]

January 9, 2014

The Two Simplest Powerful Workplace Motivators

As a teenager I took a holiday job cleaning offices with a friend’s father. Whilst I was soon bored by the repetitive nature of the work, I noticed my friend’s father was clearly pleased with it. He paid attention to each aspect of the work, making sure difficult corners were cleaned properly, and carefully cleaning […]

January 7, 2014

Without This You are Just a Robot

The newly appointed executive was invited to lunch with the chair of the board. “Welcome to the rank of servant” said the chair. There was no smile on her face. “What do you mean?” asked the executive. “What do you think I mean?” The executive paused. This is not what he expected. He’d imagined he […]

December 12, 2013

The High Cost of Workplace Stress

According to research by the Medibank 24/7 Health Advice Line, Australia is losing billions due to workplace stress. 15% of workers say they take sick days due to stress at least every month, totalling over 20 million sick days per year. That results in a loss of about $14 billion a year. 85% of workers […]

December 10, 2013

The Three Root Causes of Corruption

The Transparency International Corruption Perceptions Index for 2013 lists Australia as equal ninth, with Canada, ahead of Germany, United Kingdom and the United States. Denmark was rated the least corrupt, followed by New Zealand, Finland and Sweden. Notably, Australia actually slipped four points compared to 2012 apparently due to the currency printing prosecution, and NSW […]

December 3, 2013

Keeping Innovation Simple

The drive for higher performance, productivity and sustainability inevitably raises the topic of innovation. I assert that innovation like many other concepts has been made complicated in an effort for the authors to be heard, to help and to stand out. Let's keep it simple for once. Just keep these core principles in mind, experiment, […]

November 28, 2013

Making Accountability Work

“I am holding you accountable for this to be done on time and as agreed, OK?” said the general manager to her direct report. “Sure” was the reply. At the due date and time the direct report said “I’m sorry but there were too many other interruptions that were of immediate priority. I’ll have it […]

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