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October 17, 2013

The Danger of Technology in the Workplace

We are obsessed with technology. Digital, online, in the cloud solutions for everything are available for almost every conceivable function. There are apps for everything – almost. This has created a double edged sword. One edge has sharpened the possibility of improved performance and productivity, taking the pain out menial tasks and enabling enterprises to […]

October 15, 2013

Why I Fired This Client

It’s not something I enjoyed. In fact I felt terrible, as though I had failed. I was asked to coach a director of the client company who was behaving inappropriately, albeit he wasn’t aware that his behaviour was inappropriate. That worked well and I was asked to help some other key people in the company […]

October 1, 2013

High Value Conversations

I sat with my CEO client in a cafe overlooking the beautiful cityscape of Perth. He was deeply concerned about his company’s situation. Steeply falling sales, disenchanted employees and diminishing cash flow were taking a toll on his health and his ability to lead his people through the troubles. “Tom, (not his real name) can […]

September 26, 2013

Corporate Culture, Leadership and the Law of Gravity

Corporate Culture is critically important – it impacts on performance, innovation, productivity and profitability. The culture of the corporation is merely the sum of the attitudes of the people in it. To alter the culture requires altering the individuals’ attitudes. That requires effective leadership where setting the example is the chief means. After all, the […]

September 24, 2013

How Not to Cut Costs

This public listed subsidiary of the global giant was ordered to cut costs by 15% by the end of the quarter. Not only was that order given, it had this condition attached – it must be across all aspects of the company. The company had already pared expenses and were operating on what they believed […]

September 19, 2013

Why Aren’t More Leaders Embracing Social Media?

Leaders are communicators, influencers and persuaders, yet apparently not via social media. Despite the vast number of other people, including the very people the leaders most wish to influence, using social media frequently, leaders aren’t there yet. I’ve seen various sometimes conflicting statistics, infographics and articles about this anomaly. There are some outstanding and high […]

September 17, 2013

Leadership Development Must be Practical

The programs that abound for “Leadership Development” should be split into those that deal with managing and those that deal with leading. Whilst it is true that today’s leaders must also manage and vice versa, we still need to separate the two, in my opinion, for one simple reason. I think management is the greatest […]

September 12, 2013

The Selfless Leader

As chairman and CEO he’d been the leader of the company he founded for twenty years. At this board meeting, his innovation team, a cross section of the company’s talent, presented the next generation of product and service mix his company would launch in the New Year. Key to the launch decision was the extent […]

September 10, 2013

On Unions

There I was, a newly appointed officer in the Australian Narcotics Bureau, now merged with the Australian Federal Police. I had been recruited from my previous role as 2IC of the Royal Australian Military Police School. I was seated in a room with the representative of the union that claimed to represent me; he was […]

September 5, 2013

Accidents, Mistakes, Conflict and Dysfunction - solving the problem at a strategic level

The huge ore truck slid sideways down the slope and then rolled as its load shifted. By the time it had reached the bottom of the open pit the ore had been scattered, the truck destroyed and the driver was dead. The investigation pointed to a number of causes: Driver fatigue Roadway too narrow Insufficient […]

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