I was coaching a line manager, helping her to better deal with conflict within her team. I raised the issue of under or poor performance and how she dealt with that. She said, “Oh, we don’t deal with that, it has to go to HR, they deal with those issues.” I said,...
Business Alignment
When a business is aligned in its efforts they go one step closer to becoming an industry leader.
David offers discovery calls to ensure your company will be a good fit for his executive leadership programs.
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Equality: What’s the Truth?
With social justice activists becoming weaponised via the ubiquity of social media, with judgements and assumptions made before all facts are known, I wonder what’s true and what’s not, or skewed. I had an interesting conversation with a very senior fire officer the...
The Stupidity of Overblown Political Correctness
Once upon a time there was true freedom of speech, a tenet of democracy, where people could express what they felt, whether with passion, humility, or humour. In those times listeners would simply choose whether the words applied to them or not, and disregard what...
The Battle Between Ethics and Money
Last week Mark Zuckerberg made an adjustment to the News section of Facebook, vowing to have personal interaction reclaim the lead in Facebook activity. He said that he realised as a father he wanted his children to remember him for doing something that was good for...
Are We Becoming Emotionally Weaker and More Fearful?
As 2018 kicked in, I gave brief thanks for missing all the negative Twitter & Facebook memes I heard about. I rejoiced when I noticed positive and uplifting memes. I gave thanks for my choice to pay attention to only those validated facts that contribute to my...
Diversity – the key to beyond Collaboration
Collaboration is a peak performance goal in business. There is a reasonable belief that through collaboration we can harness the best of ourselves to achieve something great. Diversity in business is seen as a much lesser priority. The value of diversity is rooted...
How to Rejuvenate Your Workplace
Sharon (not her real name) had completed our three-day executive retreat and returned to her workplace determined to rejuvenate her people. Sharon is an engineer and the chief operating officer of an infrastructure service employing 120 people. Sharon’s motivation to...
Two Crucial Questions in Challenging Resistance to Organisational Change or Improvement
We are all facing continuous, even disruptive change or improvement, aren’t we? We have all experienced a natural resistance and even rejection of change, especially if it is forced upon us. Whilst most of us eventually accept change that makes sense, some of us are...
Contemporary Root Cause Analysis
Sakichi Toyoda created the 5 Why’s as a technique to identify root causes of defects in manufacturing and production. The example used in Wikipedia illustrates how that works: The vehicle will not start. (the problem) Why?- The battery is dead. (First why) Why?- The...
Fixing Your Organisation’s Performance Dilemma
Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad...