I’m tired of the expression “change management”!
Firstly the statistics are that 70% of change programs fail.
Secondly, change is a directionless word.
What we really mean is adapting or improving, adjusting, innovating or creating.
When people are told they must change, it evokes resistance.
When they are asked how we might adapt and improve, they become engaged in seeking and providing the answers.
To make adapting and improving work we need to understand that we have to ask individuals to adapt and improve.
We cannot simply pass an edict that they shall.
We have to help them, individually, because we are all different, even though we are in the same organisation.
What do you think?
