Some leaders gain the trust and respect of their people by their consistent values based behaviour and decisions. Other leaders lose trust and respect by committing these seven deadly sins: 1. Choosing what suits them instead of the greater good for their people and the organisation. 2. Taking credit for the good work of others […]
When I hear someone say they don’t play office politics, I know they are either lying or losing. We are tribal and therefore we play politics within our tribe and outside it – it’s human nature. What matters is how we play politics. Positively or negatively. The rules for how we play politics are set […]
To be transparent, here is our complete company policy manual. Don’t worry it’s only an A4 size document. Tell me what you think. Here’s the link to it in case you wish to double check. Our Values First and always our values matter most. They are: Courage – to overcome the fear that might stop […]
How many lists of organisational and business challenges have you seen? I bet they include the following in no particular order of priority: Finance management, including cash, borrowing and risk management Competition Marketing Regulations Staff selection and retention Culture Values adherence Technological change Uncertain economic conditions Stress Complexity of the marketplace Yet the one problematic […]
Do you remember when you were helped by an amazing person? Who never judged you, yet asked you for your best. Who believed in you, stood beside you, urged you on. Who gave you the glory for your achievement and accepted responsibility for what didn’t work. Do you remember what distinguished that person from others? […]
People and organisations usually include trust and respect in their list of important values. They go hand in hand. Earning trust and respect is a key requirement of leaders, isn’t it? Yet so often people complain that those values are breached or missing. We cannot expect that trust and respect is granted automatically because of […]
Leaders must act, right? But what actions can they take? I’m not referring to thinking, talking, asking, telling or listening – I mean real action. If we ponder this, I believe there can only be four actions. Let me give you a scenario to illustrate this. Mary is the new CEO of a public listed […]
“I aspire to be a CEO” Have you heard that before? Perhaps you’ve even thought or said it yourself. What if you are a CEO now? Do you think you really deserve it? How often do you doubt yourself as a CEO? Can you imagine anyone telling you that you shouldn’t be the CEO? Mostly […]
The leadership team consists of all the leaders in the organisation, not just the top tier. A front line supervisor is a leader too. The great leadership team creates these skills, by first agreement then consistent correct practice: They all agree on and live the values. Every action is results-oriented towards fulfilling the vision, mission […]
Commerce is changing rapidly. The power is no longer with the supplier. It’s with the buyer. And buyers want more than just the best product or service for the most reasonable price. It doesn’t matter whether you are business-to-consumer or business-to-business, your clients or customers want deeper value, better relationships and a clear conscience when […]
