Stop, I say – we are all human with similar predictable needs, established over the millennia. We need clarity of agreement about values, vision, goals, tasks and roles. We need clarity about our value to the team, organisation or community. We need acknowledgement for achieving agreed outcomes. We need clarity about the possibilities for our […]
Gordon (not his real name) had just been appointed head of his firm’s large regional office, after four years as a senior sales manager there. He was aware that it was an unpopular choice, having earned the mistrust of three long serving key people he’d criticised and re-deployed whilst in his previous role. They were […]
Have you ever been with a leader who doesn’t give you space to have input? Do you get bombarded with what he or she says? Do you get the impression they don’t or can’t listen to you, only to what’s going on in their heads? Is there no thoughtful pause between their mind and their […]
There are two reasons why workplaces lack accountability: Inept leadership Dysfunctional culture The reasons why the leadership is inept at creating accountability are: Inability or unwillingness to confront the issue effectively. They’ve set the low standard themselves by their own example. They don’t know how to reset the corporate mindset, or improve the culture. They […]
How often do you have thoughts that make you feel things you don’t want to feel? Like being angry, frustrated, worried or helpless? Those feelings are caused by your automatic thoughts about what’s happening, or has happened, or might happen, aren’t they? If you act in response to those thoughts and their feelings, what could […]
Kevin and John had a good working relationship, built over the last few years. Kevin had a new service he was offering through his website and asked John, his go-to person for website content, to review his website prior to the service launch. John promised Kevin that he would complete the website review by the […]
Avoidance of dealing with unacceptable behaviour and performance can be a big part of the culture of many organisations across commerce and government, costing them loss of talent, productivity, innovation and opportunity. This avoidance culture leaves the organisation vulnerable to serious disruption by competitors who are more agile and performance focused with a culture of […]
The World Health Organization states that stress will be the MAJOR cause of disability in the world by 2030. If we are paying attention to what’s happening globally and locally we see that global economic uncertainty, the coming jobs impact of artificial intelligence and robotics, climate change and weird political swings to the right and […]
Gary and Kevin came to the insurance company as commerce graduates at the same time. That was in 2006 when technology was beginning to noticeably impact business. Over a period of ten years they both progressed to the role of managers in their departments, each reporting to a general manager. Both were regarded well by […]
Gary had been with the company for five years and a high performing area marketing manager for the last three. He’d often acted as group marketing manager and had done well in that position. When the incumbent resigned suddenly due to ill health, Gary filled the role for three months whilst the company decided on […]
