Category: Business Alignment

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October 15, 2013

Why I Fired This Client

It’s not something I enjoyed. In fact I felt terrible, as though I had failed. I was asked to coach a director of the client company who was behaving inappropriately, albeit he wasn’t aware that his behaviour was inappropriate. That worked well and I was asked to help some other key people in the company […]

October 1, 2013

High Value Conversations

I sat with my CEO client in a cafe overlooking the beautiful cityscape of Perth. He was deeply concerned about his company’s situation. Steeply falling sales, disenchanted employees and diminishing cash flow were taking a toll on his health and his ability to lead his people through the troubles. “Tom, (not his real name) can […]

September 26, 2013

Corporate Culture, Leadership and the Law of Gravity

Corporate Culture is critically important – it impacts on performance, innovation, productivity and profitability. The culture of the corporation is merely the sum of the attitudes of the people in it. To alter the culture requires altering the individuals’ attitudes. That requires effective leadership where setting the example is the chief means. After all, the […]

September 24, 2013

How Not to Cut Costs

This public listed subsidiary of the global giant was ordered to cut costs by 15% by the end of the quarter. Not only was that order given, it had this condition attached – it must be across all aspects of the company. The company had already pared expenses and were operating on what they believed […]

September 19, 2013

Why Aren’t More Leaders Embracing Social Media?

Leaders are communicators, influencers and persuaders, yet apparently not via social media. Despite the vast number of other people, including the very people the leaders most wish to influence, using social media frequently, leaders aren’t there yet. I’ve seen various sometimes conflicting statistics, infographics and articles about this anomaly. There are some outstanding and high […]

September 10, 2013

On Unions

There I was, a newly appointed officer in the Australian Narcotics Bureau, now merged with the Australian Federal Police. I had been recruited from my previous role as 2IC of the Royal Australian Military Police School. I was seated in a room with the representative of the union that claimed to represent me; he was […]

September 5, 2013

Accidents, Mistakes, Conflict and Dysfunction - solving the problem at a strategic level

The huge ore truck slid sideways down the slope and then rolled as its load shifted. By the time it had reached the bottom of the open pit the ore had been scattered, the truck destroyed and the driver was dead. The investigation pointed to a number of causes: Driver fatigue Roadway too narrow Insufficient […]

September 3, 2013

The Cost of Delay

CEOs discover challenges all the time. They notice when things aren't as they should be. They also get distracted by new issues. Attempting to cover the ground they quickly delegate the issue to others. Since accountability is at an all time low, along with engagement and productivity, the issues aren't dealt with effectively. Their rectification […]

August 27, 2013

TO BE SUCCESSFUL IN BUSINESS

Success is a very subjective word. It has different meanings for different people. In business however, it usually means sustainable growth and profitability. That is the holy grail of commerce. But there is a problem. It seems that the sustainable actually isn’t all that sustainable! Just look at the global economy right now, after so […]

August 22, 2013

Essential for Business - The Wings of Success

Major Insights Workplace Attitudes supported by Great Leadership Behaviour have the biggest impact on viability, productivity and sustainability. Structures, systems, product and service creation, productivity, acquisition and use of resources and talent, and stakeholder relationships are all dependent upon these two wings. Without these wings, the organisation is like a dodo – can’t fly, can’t […]

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