Hello. As a business owner, when you are seeking to improve your business, how much do you focus on the tangible elements - your products and services, your systems and processes, or your tools and equipment? During my 20 years as an executive coach serving public and private companies, both large and small and government […]
Continuous improvement is a goal sought by many enterprises, yet often they are just words with no supporting action. There are two broad methods for examining for improvement: Pathological Inquiry – where we look for what’s not working to improve it. Appreciative Inquiry – where we look for what works to make it grow elsewhere. […]
One of the traits of an effective leader is problem-solving. Unchecked, a leader is constantly looking for problems to solve. Although the intention to improve things is positive, the results can be negative: Perceptions of micro-management “We only see the boss when something goes wrong” No attention being paid to success and achievement, resulting in […]
