Why do some of us insist on making assumptions and holding expectations? Assumptions are just guesses and expectations are assumptions about others’ behaviour, actions and outcomes being in line the holder’s thoughts or opinions. I waste no time with assumptions. What I do instead is ask questions to get answers that are factual. If the […]
Wise leaders realise that debriefing after an event, project, training or task can be a highest point of learning. They develop the habit of debriefing. They have a process to maximise the benefit. Here’s a process I encourage my clients to follow: 1. Get all the participants present. 2. […]
Do you remember when you were helped by an amazing person? Who never judged you, yet asked you for your best. Who believed in you, stood beside you, urged you on. Who gave you the glory for your achievement and accepted responsibility for what didn’t work. Do you remember what distinguished that person from others? […]
After two decades of coaching and mentoring leaders, mainly C-level executives, I’ve learned that they fall into two very broad groups – introverts and extroverts. I’ve found that both introverts and extroverts can be great leaders and that they have their own challenges. Here are the four biggest challenges that I’ve found introverted leaders experience: […]
Peter, the chief operating officer, was concerned about one of his direct report’s (Gerry) leadership. Gerry was the manager of a division that produced specialised animal feed. Gerry had been a production staff member for eight years before being promoted to his current role. He had twenty staff in the production facility and another seven […]
