This post describes what attitude is, how to create a change of attitude and how to achieve a positive attitude. “Attitude” is one of the most frequently used words when describing the behaviour of people, whether in the workplace or beyond. Having the “right attitude” is regarded as a prerequisite for most employment opportunities. However […]
Tom replaced the medium sized mining company’s former chief operating officer, who had fallen seriously ill. Less than two months later Tom felt extremely stressed and was struggling to keep up with his workload. Worst of all he hadn’t had time to get to know the people who were delivering the outputs and results. He […]
I observed the CEO addressing his five direct reports, all C-level executives. It was their routine weekly update, a short loose agenda meeting, designed to keep each other in the picture. No great detail was required, just a dashboard approach. What dismayed me was the time the CEO took explaining what he thought, wanted, found, […]
I long for the day when most organisations have a binary system for advancement for their people, where they can be recognised, rewarded and advanced equitably for their operational skills and/or their people skills. Presently the main route for recognition and advancement is by being operationally excellent – for example the best salesman becomes the […]
I’m horrified at the extent to which CEO’s and their board of directors are at odds with each other, and even more so when I learn of why they are at odds. I’m dismayed at the lack of real understanding too many directors have regarding what really happens in the business. I’m sick of hearing […]
In 1959 Frederick Herzberg articulated his Theory of Motivation or Dual Factor Theory, describing the factors that created employee satisfaction and those that created dissatisfaction. Since then there has been a large body of study and results that confirm his findings. Gallup and other researchers use Herzberg’s factors to design their employee engagement surveys. Dan […]
15 May 2013 Banksia Room, Wollaston Conference Centre Here is a timely opportunity for you to improve engagement and productivity simply by taking a routine coaching approach with your direct reports. The routine is easily implemented and will encourage direct reports to use the same process to grow the benefits throughout the organisation. You will […]