Photo by Hanny Naibaho on Unsplash Barry was walking around the large office space. As CEO it was his habit to ‘walk the floor’ regularly. He stopped at Sharyn’s desk because he noticed the glum look on her face. “Hi Sharyn, everything OK?’ he asked. Sharyn looked up with a tight smile “Hi Barry, yes all good.” Barry […]
Photo by v2osk on Unsplash Sounds hard to believe doesn’t it? Well, you can test it in a moment. As you know, everything we create, do, don’t do, achieve or don’t achieve first begins as a thought. The quality of our thinking determines the quality of our actions and influences our outcomes. What we pay attention to with […]
Photo by Nathan Dumlao on Unsplash Marc slammed shut the door to his office. He was fuming. Phil, one of his senior team members, had just made a mess of an easy task he’d done many times before without a problem. When Marc pulled him up on it, Phil’s response made him even more angry. “Marc, we’re all […]
Published first on July 5, 2019 on LinkedIn Pulse Imagine this: Andrew and Grace began their business eight years ago, after Andrew was laid off from his previous long-term employer. A&G Fabrications has 60 staff, leases a large modern building in the marine industrial park, providing custom fabrication services to their regional marine sector. Andrew’s son […]
Owner 1 Maureen, business owner, locked herself in her office. She was shaking with anger. Gary, her best salesperson, in front of her team, had just demanded a raise, saying if he wasn’t there the business would fail. Gary wasn’t correct, but it was what he believed. Maureen is a good person, her people love […]
All of us in business as owners or managing partners are ultimately seeking sustainable growth and profitability, aren’t we? So, our key performance indicators (KPI) or key results areas (KRA) are chosen to drive growth and profit, aren’t they? Those KPI and KRA subsequently become the list of goals we seek to achieve. I assert […]
The marketer who said “Everyone is my ideal client” is an arrogant fool. We, who have product or service to sell, in today’s attention-challenged world, can realistically only capture the attention of the few who really matter. Those who matter aren’t the lazy ‘likes’ - “There you go, I’ve liked it. Now I’m moving on.” […]
I respectfully fired most of my clients. It’s not their fault, it’s me – I’ve changed. I’ve changed my business model after 20 years. I’m transitioning to online and reaching into new territory. I’m still learning, gone down two wrong paths, lost a heap of time and money. But I’m […]
When a leader develops the courage to become authentically humble, the benefits flow not only to the leader, they flow also to her or his team, or organisation. Being humble never means being weak or ‘soft’. It means having the courage to: Show gratitude for others’ efforts. Own up to one’s own mistakes in a […]
The Situation “Adam” had a problem. Previously, Adam was the manager of a business unit responsible for customising software for their clients’ unique requirements. He was constantly frustrated by the firm’s attitude towards customisation, which was essentially “Don’t stray away from what we already offer”. Adam realised his leader, the business owner, was too heavily […]
