Photo by Linus Mimietz on Unsplash I was recently asked the question ‘Organisational values are just fluff, aren’t they?’ Sadly, many people have decided that organisational values are so much fluff. I can understand their sentiments. Too many organisations have values that are just fluff, for three main reasons: Nobody, starting with their leaders, lives by them. They […]
Photo by chuttersnap on Unsplash No business owner intends to kill their business. But too often they do, unintentionally. The error is an act of misunderstanding. The aim was to improve the business, not kill it. The problem was that the people didn’t respond to the need or the way to improve. They simply saw it as meaningless […]
Photo by NeONBRAND on Unsplash Unfortunately, too many business owners see this investment as a cost. It’s even listed in their accounts as a cost, an overhead. If you haven’t already guessed it, we are talking about your payroll. It’s most likely your largest continuous investment. We look after our investments differently to our costs, don’t we? We […]
Photo by Ross Findon on Unsplash Leading change is one of the most important frequent functions of leadership, isn’t it? Ineffective leadership of change is a big contributor to change programs failing. Here’s where it fails: Inadequate planning and preparation. The reason for change has not been made clear nor compelling. The frequent supportive communication, coaching, patience and […]
Photo by Ben White on Unsplash I’ve had success, failure and success again in my business endeavours over the last thirty odd years. For the last two decades I’ve been an effective executive coach and have learned that the following ‘laws’ help not only me, but also my clients. Are they useful for you? My Top 5 Laws […]
Photo by William Hook on Unsplash Last week we saw Graeme’s crucial idea bomb out. It turned out that his idea – to have the business accredited with ISO 9001 – was indeed crucial. Graeme didn’t follow a plan that would work and instead met staff resistance and lost key personnel. His business, Acme Engineering, remained struggling. Here’s […]
Photo by August Politis on Unsplash Graeme came back from his industry conference with the idea he believed was crucial for his company’s competitive sustainability. They had to achieve ISO 9001:2015 certification as soon as possible. Graeme’s company, let’s call it Acme Engineering, had 280 full time staff and had been operating for 20 years. Acme was tendering […]
(Attitudinal Competence and the Effective Change Leadership) Photo by Hans Eiskonen on Unsplash You’re a business owner, or in charge of a business with more than thirty employees, possibly many more. You are experiencing the need to make necessary changes quicker – for instance to adapt or improve your systems, processes, technology, culture, customer service and more. You […]
Photo by Vidar Nordli-Mathisen on Unsplash Are you at risk of becoming a redundant welfare recipient? Welfare recipients are amongst the most vulnerable people on the planet. They rarely get what they really need. If you fail to master the following three skills, you could descend into that category. Skill No. 1 – Attitudinal Competence This is the […]
Photo by Victoria Heath on Unsplash My 21-year-old daughter slammed her door in frustration. Turns out she had not heard back from her 101st job application for over five weeks. “Why don’t you go to their office and ask to be interviewed” I asked her. “I’ve tried that a few times and was told to go home and […]
