Photo by jesse orrico on Unsplash Gary owns an engineering service, with sixty-five employees. He struggled to minimise re-work, overdue project delivery and costs. As an introvert he also struggled to confront and work with the people involved, preferring to work out the issues himself. Gary was very stressed, preventing him from thinking clearly. His wife recommended an […]
Photo by Will Suddreth on Unsplash Case 1 Max is the CEO of a mid-size engineering company. He’d just attended a conference of engineers examining the future of fabrication. He was brimming with ideas. Calling a meeting of his direct reports on his return, he required them to come up with a plan to reduce costs by 20%, […]
Adam is his firm’s top rainmaker. He brings in more business than the other three salespeople together. When Sheryl joined the team as the fifth member, she went on calls with Adam as part of her induction. During two weeks with Adam, Sheryl was at first confused, then appreciative. She had seen Adam decline four […]
The Conflict Phil asked Sheryl for a hand completing a proposal for their client. Sheryl responded quite firmly: “No, Phil, you’re always asking for help at the last minute and I’ve my own deadlines to meet. You should have started the proposal earlier!” Phil: ”That’s not fair, you know what I’ve got on my plate.” […]
Have you, as a business owner or managing partner, experienced the gut-punching surprise of that talented person leaving unexpectedly? I was asked to help a large labour-hire company overcome their quality staff turnover problem. Despite very competitive conditions, the staff turnover was in the order of 30%. Excessive and very expensive. The expense was calculated […]
Everyone is trying hard to get good at marketing and selling! I want to help my clients so that I can help myself. That’s my golden rule. The more people I help, the more value I give, the more I’ll be OK. If some of my clients can’t pay, I ask them to commit to […]
Small business is the backbone of our economy. Your success is good for all of us, especially for you and your people. You can rapidly enhance your success by attending to these five ideas: Persistent problems in your business occur mainly because the right leader doesn’t have the right conversation with the right person at […]
He started as an electrician, with a small team and a couple of vehicles. Twenty-odd years later he sold his national company for several million and began another journey. He did well because he worked both hard and smart. He did well because he looked after his people and they looked after him. He did […]
You’re probably won’t like what I say next, but here goes. The Bad News Your problems in your business, such as: systems and processes not working well sales performance not good enough cash flow challenges staff turnover too high recruiting people who aren’t quite right culture not right productivity too low are all caused by […]
Small to medium enterprises are our biggest employer group, have a huge impact on our economy, and yet are the most vulnerable! The major challenges they face are: People - their own and their customers Cashflow Business processes Marketing and sales Productivity and innovation The biggest influence on those challenges is the workplace culture of […]
