Business Alignment

When a business is aligned in its efforts they go one step closer to becoming an industry leader.

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Trust in the Workplace

Trust in the Workplace

Trust is an essential component of us being able to work together, serve others and buy from others. Trust in leaders is essential for an enterprise to be able to deliver its promise. Today, trust is greatly diminished at all levels, in politics, government, and...

Expectations or Agreements?

Expectations or Agreements?

Do these examples sound familiar to you? After the usual greetings and niceties, Mike, the manager, began the meeting with his direct reports with this statement, “Well, getting down to business, I expect that we’ll hear positive reports about your projects’ progress....

Dealing with Office and Corporate Politics

Dealing with Office and Corporate Politics

You work in an organisation that is complex. You will often navigate between both functional and dysfunctional aims, needs and issues. The political landscape in organisations will include: Whole of government requirements versus departmental requirements e.g. funding...

A Blueprint for Your Business Make Over

A Blueprint for Your Business Make Over

Brian (not his real name) is an expert cabinet maker, specialising in custom kitchen and bathroom design.  He loves the challenge of creating kitchens and bathrooms for residences, especially larger renovations. He has grown the 20-year-old business to employing 15...

Root Cause Analysis Made More Accurate

Root Cause Analysis Made More Accurate

Root cause analysis is the process for determining the real cause of a problem, malfunction, error or oversight, so that the situation can be remedied and not occur again. Root cause analysis practices can vary according to the category, for example safety,...

The Power of Gratefulness

The Power of Gratefulness

My client, an officer in the emergency management sector, was recovering from PTSD. He had seen too many fatal incidents, had too many terrible experiences. They had affected him personally.   He felt guilt and anger. He felt helpless. My purpose was to help him...

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Business Insights
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