I assert that it’s Attitudinal Competence. Your ability to adopt and adapt your best attitude for what has happened, is happening or could happen, and not be...
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I assert that it’s Attitudinal Competence. Your ability to adopt and adapt your best attitude for what has happened, is happening or could happen, and not be...
I’ve been banging on about difficult conversations for a while now, leading to my workshop on 24th October. Whilst that workshop is about how to conduct difficult conversations with others, it’s also a framework for having the most difficult conversations ever, the ones we try to have with ourselves. By failing to conduct those conversations […]
I desk-top researched the question of ‘the top 10 SME owners’ biggest challenges?’ I found that the answers to be: Reducing operational costs Finding and keeping new business Quality improvement of both products/services and processes Growing the business Improving profit Staff issues, including hiring and culture Improving productivity Reducing time constraints Dealing with uncertainty Competition […]
Continuous improvement is a goal sought by many enterprises, yet often they are just words with no supporting action. There are two broad methods for examining for improvement: Pathological Inquiry – where we look for what’s not working to improve it. Appreciative Inquiry – where we look for what works to make it grow elsewhere. […]
Most businesses that have been operating for any length of time have ‘sacred cows’ – those people, attitudes, equipment, issues or systems that never get fairly challenged, critiqued or corrected. Often they are protected due to misguided loyalties, fear, habits or just plain not knowing how to deal with them without risk. There is often […]
The in-house architect was important to the success of the development project. She was talented, creative yet pragmatic and realistic in her technical design output. The leadership valued her work highly. But she was painful to work with. She was never wrong - in her opinion. She was rude, even brutal in her criticism of […]
Do you care enough about: The values you agreed to in your business? The value of your work to your team? The value of your work to your customers or clients? The way you relate to your team members? The quality of the work you produce? The value your business intends to give to your […]
Today’s workplace has four generations popularly labelled Silents, Baby Boomers, Generations X and Y. At the same time most organisations are experiencing difficulty in attracting and retaining talent. Douglas Coupland is a Canadian novelist. His first book, the 1991 novel Generation X: Tales for an Accelerated Culture, became an international bestseller and popularised the terms […]
Adopt the desired attitude yourself. You’ll do best using the Attitudinal Competence techniques. Demonstrate that attitude, by example, with the other person whilst having a conversation about what matters most to them right now. Persist with that attitude no matter what happens next. Watch what happens. Give it a go and let me know.
