08Jun

Fixing Your Organisation’s Performance Dilemma

Michael is a good guy. Most people like him. But Michael doesn’t deliver his work on time or at the right standard. He always agrees to the suggestions made to improve, but it just doesn’t happen. Do you know this guy or someone like him? Nobody wants to be the bad guy that gets on read more

28Jul

Do You Know About the Senior Leadership Disconnection Syndrome?

Let’s call it SLDS for simplicity. What is SLDS? It’s when the senior leader is so disconnected from the coalface, where most outcomes occur, that the senior leader becomes ineffectual and the culture, engagement and productivity drift downward. It’s not the senior leaders’ fault. It’s the fault of the system and the lack of investment read more

31Mar

The Death of Performance Management

“I’ve done it David!” my client, the CEO of a mid-sized professional service provider, told me, the relief in his voice apparent. “What?” I asked. “I’ve canned our performance management process!” he replied. “Fantastic!” I couldn’t help expressing. “I’ll bet you had no push back on that” I tested. “Well actually I did, but not read more

03Nov

Is This How Trust Works?

We know how important trust is to us, don’t we? When I ask my clients to describe trust, they pause, finding it difficult to put into words, because it’s largely a feeling. So I ask them to comment on this framework: I assert that trust means: Our values are shared. We proactively care about each read more

22Oct

CEO Saves Money and Re-engaged People

He’d had enough. There was too much bureaucracy and costs coming from his HR department and he couldn’t see a return on investment from what they were doing. So he did this, honourably and efficiently: Closed down his HR department. Kept one HR person to manage records and ensure compliance – there are software systems read more