It’s wonderful when leaders are willing to ask questions – provided they are open-ended respectful questions that encourage, inspire and support. It’s even better when they truly listen to the answers. But what if the questions aren’t open ended or respectful? What if they are the kind of questions that Warren Berger wrote about in […]
When I hear someone say they don’t play office politics, I know they are either lying or losing. We are tribal and therefore we play politics within our tribe and outside it – it’s human nature. What matters is how we play politics. Positively or negatively. The rules for how we play politics are set […]
Those of you who know me know that my passion is Attitudinal Competence and Effective Leadership Behaviour. I’ve devoted the last 20 years to helping people master their attitudes so they can live the life they choose; helping leaders master their attitudes and behaviour so they can have trust respect and performance from their people. […]
To be transparent, here is our complete company policy manual. Don’t worry it’s only an A4 size document. Tell me what you think. Here’s the link to it in case you wish to double check. Our Values First and always our values matter most. They are: Courage – to overcome the fear that might stop […]
These steps are inexpensive and you’ll get a massive return on investment. Step 1 – Listen to your people twice as much as you do now. Learn what they think and feel - really. Step 2 – Ask empowering respectful questions of your people twice as much as you do now – for example “How […]
I’m committed to life-long improvement of my leadership skills. That has me reflecting regularly to examine how I’ve performed and how I can improve. On one early occasion when leading a team of law-enforcement agents at a crime scene, I relieved an officer from duty for consistent poor operational performance. On this occasion he had […]
The drive for higher performance, productivity and sustainability inevitably raises the topic of innovation. I assert that innovation like many other concepts has been made complicated in an effort for the authors to be heard, to help and to stand out. Let's keep it simple for once. If we just kept these seven core principles […]
Senior and C-suite executives, directors and professionals of all callings are champions of their field. In other arenas there all champions have coaches. Yet in commerce only 32% of CEOs have coaches, although 100% said they would prefer to have some coaching, so says a Stanford University study. The main impediment is the misperception that […]
How often have you been frustrated with people who are habitually difficult to deal with? Difficult people are in the minority, but they take more time and energy to work with than people who are cooperative and collaborative. Also there are a multitude of different types of difficult people, as all of us are unique. […]
The closer you get to the top, the lonelier it gets. Tough decisions that no-one else wants to make are left to you. All mistakes, errors, and losses fall at your feet. And you give the glory of winning to your people. There are often no other people in the business with whom you can […]
